Patient Resources //
We are excited to offer you special health resource information, versatile appointment scheduling, online bill paying, access to our and more.
To submit a lab report or notify the nurse you had your labs drawn, visit the Labs Drawn page
Are you a new patient? Find the information you need in our New Patients area.
Want to pay a bill? Save postage and pay it online!
Looking for a form? Whether you’re a new patient or have been here before, find the forms you need before your next visit.
Did your prescription run out? Find out more about medication refills.
Looking for medical information? Visit our Health Information page where you’ll find articles ranging from allergy tips to how to take charge of your health.
Question about your bill? //
What billing or insurance information will I receive?
Augusta Allergy & Asthma uses InHealth Professional Services as their billing company. All statements will come from Norcross, GA. If you have any question regarding your bill, feel free to contact our office and we will be more than happy to assist you with your questions. You should also receive an EOB from your insurance company that will break down how they paid your claim.
How long will it take to get things settled with the insurance company?
Insurance usually takes 60 – 90 days to process a claim once they receive it. Once the claim is processed, we will post the payment information to your account. We will send the patient a bill if there is any additional out-of-pocket cost. Ultiimately it is the responsibility of the patient to make sure the charges have been paid. We file your insurance as a courtesy to you. If there is delay in settling charges with your insurance, you will be responsible for paying the balance on your bill.
What is the patient's responsibility?
As a courtesy to our patients, we verify benefits coverage prior to your appointment, but it is still important to know what your benefits are and the amounts we give are only estimates. You are ultimately responsible for your charges in full. We file your insurance claim as a courtesy to you. If your insurance states that you have specialist copay, then you will be responsible for that amount the day of your appointment. It is important to know that most insurance also have a deductible and your insurance may process any testing that we do towards your deductible. We would send you a bill for this amount once insurance processes your claim. Some insurance companies do not have a copay they only have a deductible, these patients will be required to pay 50 to 100 dollars on the day of their new patient appointment which will go towards the balance on your account. We will bill you for the remaining amount.
What is the average out of pocket cost for a new patient appointment for an insured patient?
Because of the rapidly changing health insurance and reimbursement, there is not a standard answer to this question. Some will be responsible for $200 to $400 or so while other patients may be responsible for the whole bill (if you have not met your deductible, for instance).
Health plans //
- Blue Cross Blue Shield
- Cigna
- Aetna
- Tricare
- Humana
- United Health Care
- UMR
- First Health
- Coventry
- Medicare
- Georgia Medicaid
- Amerigroup
- Wellcare
- Others likely available